Privacy Policy

Effective date: 5 October 2026

TechSol S.A.R.L. (“TechSol”, “we”, “us”, or “our”) provides the TechSol Management System desktop application and related support services. This Privacy Policy explains how we handle information in connection with the application and this website.

Information processed by the application

Depending on how a business uses the application, it may process business and operational information such as employee account details, customer and supplier contact details, products, inventory, invoices, payments, financial records, reports, and audit activity. The business using the application is responsible for ensuring it has a lawful basis to collect and use the information it enters.

Purpose of processing

Information is processed to provide point-of-sale, inventory, accounting, customer, supplier, reporting, synchronization, support, security, and backup functions requested by the business.

Storage, security, and backups

The application uses its configured business data services to operate. TechSol applies appropriate technical and organizational safeguards to protect information, including access controls and encrypted backup mechanisms where configured. No method of transmission or storage is completely secure; businesses should protect user accounts, devices, and backup-recovery credentials.

Sharing

TechSol does not sell personal information. Information may be processed by authorized personnel and service providers only as needed to operate, secure, support, or back up the service, or where required by law.

Retention

Business records are retained according to the business’s configuration, legal obligations, and operational needs. Financial, inventory, and audit records may be retained to preserve accounting integrity and traceability. Authorized administrators may contact TechSol about supported data-management requests.

Your choices and rights

Requests concerning information held by a business should normally be directed to that business. Where TechSol controls the relevant information, you may contact us to request access, correction, or other applicable privacy rights, subject to verification and law.

Changes to this policy

We may update this policy to reflect changes to the application, legal requirements, or our practices. The effective date above identifies the latest revision.